Where We Work
Retail
Armour support a variety of retail clients, from high street shops to large chains and independent outlets. Many choose our fixed-term support packages, which offer sensible, proportionate advice that fits the pace of a busy retail environment.
Health and safety in retail isn’t just about slips and trips. Staff often face unpredictable challenges, including customer aggression, lone working and late-night trading. Fire safety can also be a concern, particularly in older premises, shared units or where storage and stock levels change regularly.
Armour help retailers manage these risks sensibly, keeping staff safe, customers reassured and operations running smoothly.
Check out our services below and get in touch to discuss how we can help your business
Since we began working with Armour in 2022, we have been thoroughly impressed with the level of support provided by our dedicated Health & Safety Consultants.
We have worked with other Health & Safety companies in the past, but our relationship we have with our Consultants at Armour has made all the difference. Their support during major incidents like Storm Eowyn in January 2025 has been outstanding.
The Armour team are genuine, personable and knowledgeable and we would be glad to recommend Armour and their services to other clients in the retail sector.
Sterling Home
Documentation Audits
We’ll review your current health and safety documentation, including risk assessments, policies, incident reporting processes, training records and fire safety arrangements.
You’ll receive a straightforward report showing any gaps, plus the documentation needed to get you back on track.
Physical Site Inspections
One of our consultants will visit your store or premises to review how health and safety is managed day to day. We’ll look at key risk areas such as fire exits, public access, storage, manual handling and managing customer behaviour.
You’ll receive a prioritised report with clear, practical actions that reflect how your store really operates.
Fire Risk Assessments
Retail premises can face fire risks from stored stock, electrical equipment and customer footfall. We’ll carry out a fire risk assessment that looks at the whole picture, from evacuation plans to signage and maintenance.
Your report will include a full risk rating, clear findings and an action plan that supports compliance and staff safety.
Food Hygiene Assessments
If your retail business includes a café, food display or preparation area, we can assess your food hygiene arrangements.
You’ll receive a tailored report with sensible advice to help you meet your food safety obligations and reduce risk.
Advice and Support
Armour offer practical, clear advice on managing risk in a fast-paced, people-facing environment. Whether it’s dealing with aggressive behaviour, lone working policies or responding to incidents, we’re here to help.
You can use us as a sounding board or as ongoing support for your internal health and safety lead.
Training
We provide training for managers, supervisors and frontline retail staff. Topics include managing difficult customers, fire safety, manual handling and general health and safety awareness.
Need something flexible? Check out the online training portal which can help train staff without taking people off the shop floor for too long.
